How do you want to pay for your order?
Credit card:
- WEBplusBeauty.com accepts Visa, Mastercard, American Express and Discover credit cards.
- We are confident about the transaction security we offer and back-up every purchase made online with a security guarantee.
- Please make sure that your billing/shipping address and telephone number are all correct.
- Otherwise, it will delay your order.
PayPal:
We also accept payment through PayPal. Please ask PayPal how to do it.
Money Order:
Pay to : PK Beauty Supply
Please send it to our mailing address above.
* In the payment with money order or check, you need to contact us before you make or send it.
* In the payment with check, the order will be held until receive the check is cleared.
* The customer is responsible for any customs, fees or other additional charges that may be placed on the shipment.
* If you live in Canada, you should expect the customs/border to add import duties, taxes, and fees that you will need to pay when the package is delivered.
* If you make any charge-back or any payment claim, $20 will be charged.
Order Cancellation
You can cancel your order at any time before you click on the CHECKOUT button on the payment screen by emptying your cart or closing your browser.
If you wish to cancel your order after you have clicked CHECKOUT, contact us immediately via email at at admin@webplusbeauty.com or via phone at 773-256-9148 and we will not dispatch the order and refund your credit card with the order amount.
Return and Refund
If you are unhappy with your purchase, you can return it to us in its original condition within 10 calendar days of the date you received the item, unopened (with any seals and shrink-wrap intact).
- You must contact us via email at admin@webplusbeauty.com or via phone at 773-256-9148.
We reserve the right to refuse refunds to any package received without contacting us.
- All the returned items must be in the original conditions with original package, including all of its included contents, otherwise the returns will be refused and your returns will be sent back to you with charging the shipping fees.
- In case of the item which is warrantted by manufacturer, no returns will be allowed.
Product Return Conditions: We are unable to refund items that are open, used, damaged, defective or incorrect.
- Hair Care/Skin Care Products : All such products must be returned in original package, unopened. It must be returned within 10 calendar days of the date you received the item.
- Electrical Products: All electrical products may be returned in original package, in original condition. It must be returned within 10 calendar days of the date you received the item.
- Clearance/Sale Items: No returns will be accepted on any item that is on sale or clearance.
Please, send back the item via UPS ground or USPS Priority to our mailing address.
Please be aware that shipping and handling fees are not refundable.
Also, we will issue only 90% refund for the price you paid for the item because we should take care of the financial charge issued by a credit card company.
Shipping and Delivery
How long it will take?
We quickly dispatch your item, usually one day after you placed your order.
Your shipping cost will be calculated automatically by our system.
But If the total weight of your items is over limit, the shipping cost may not be calculated automatically and then we will contact you after recalculate the shipping cost.
Ship Methods
1) United States Except AK,HI,PR,GU,MP : UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air Saver
2) United States AK,HI,PR,GU,MP, US Territories : US Postal Service, UPS Ground, UPS 2nd Day Air
3) US Military APO/FPO address : APO/FPO Priority Mail
4) Canada : UPS Standard to Canada, UPS Worldwide, International Priority Mail
5) Other countries : International Priority Mail, UPS Worldwide Expedited, UPS Worldwide Saver (Express)
If you are in the USA,
UPS services and US Postal Service are available.
For detail information, go to http://www.ups.com or go to http://www.usps.com
Delivery Commitment:
Next Business Day (UPS Next Day Air Saver) --> Delivery typically by 03:00 PM
2 Business Days (UPS 2nd Day Air) --> Delivery typically by end of day
3 Business Days (UPS 3 Day Select) --> Delivery by end of day
1-5 Business Days(UPS Ground and US Postal Service) --> Delivery based on distance to destination
If you are outside of the USA,
International Priority Mail and UPS Worldwide services are available.
International Priority Mail usually takes 6-10 business days after shipped for delivery, respectively.
However, it depends on destinations and no time guaranteed delivery.
If your package weighs over 27 pounds (12kg), shipping rate will be recalculated after the order and will send new rate for confirmation.
UPS Worldwide delivers within 6 business days.
(Saver Express : 2~3 business days , Expedited : 5~6 business days)
It is more expensive than International Priority Mail but very reliable.
You need to pay the customs to add import duties, taxes, and fees when UPS delivers the package.
If you order items more than 100 pounds (45 kg), you'd better use UPS Worldwide because the shipping rates become closer to those of International Priority Mail.
You are reponsible for any customs, fees or other additional charges that may be placed on the shipment.
Please be aware that we do not know import regulations of your country.
Because every country has own restrictions & prohibitions for certain items or ingredients, this is your responsibility to figure out the restrictions before ordering items.
$$$ Please make sure that your shipping address is 100% right.
If the address is corrected by UPS or any delivery agent, the correction fee will be charged without notice.
You are responsible for charges incurred by the refusal or return of package by providing us wrong information.
The charges inculde sending and returning shipping fees, taxes and duties, and carrier's processing fees.
Got a Problem with a Delivery?
If you are in the USA, double check your address and email us (admin@webplusbeauty.com).
We will let you know the tracking number for your package.
If you are outside of the USA and did not receive your package 30 days after International Priority Mail shipment, email us for investigation.
It will take 12~16 weeks to finish the investigation.
We will issue a full refund for the price you paid after the investigation.
APO/FPO Priority Mail: You've supposed to receive your package in 5~15 business days after shipment.
If you do not receive your package 30 days after shipment, please email us.
We will file a claim to the US Postal Service.
It will take 8~16 weeks to have result and we will let you know the result by email.
